How to Cancel a PayPal Subscription?

To cancel a PayPal subscription, follow the steps for either layout.

If you have the classic (silver) PayPal layout:

1. Log into your PayPal account.
2. Click "Profile" near the top of the page.
3. Click "My money".
4. Click Update in the "My preapproved payments" section.
5. Click Cancel or Cancel automatic billing and follow the instructions.

If you have the new (blue) PayPal layout:

 

1. Log into your PayPal account.
2. Click the "gear icon" in the upper-right corner of the page.
3. In the "Payment Settings" section, click the "Preapproved Payments" link.
4. Click "Cancel" or "Cancel automatic billing" and follow the instructions.

 


If you don’t have a PayPal account and paid with a Credit Card, you will need to contact PayPal Customer Service by phone.
Here’s how:

1. Go to the PayPal website, https://www.paypal.com
2. Click "Contact Us" at the bottom of any page.
3. Click "Call Us", then click "Continue" for PayPal's Customer Service phone number.

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